Global Gamers News Archive

Services outage - Posted by ButtaKnife on May 28, 2007

The datacenter that hosts our hub and services (ChanServ, NickServ, etc.) is currently down. We have been trying to contact their support to find out what is going on, but we have not been able to reach them so far. If you need assistance with your channel or anything else on the network, please join #GlobalGamers and we can help you. Just keep in mind that we're doing everything we can to get services back online, but when the entire datacenter it is hosted at is down, it's anyone's guess as to when it will be back online or what caused it.

Update: As of 4:06PM EDT, all services are online and fully functional. We will reorganize the network servers later today. Otherwise, there should be no other disturbances in the force today. Once I hear back on the cause of the outage I will update this post again.

Further update: We heard back from the datacenter regarding the cause of the outage. One of their upstream providers suffered some sort of network issue that caused millions of new routes to be sent down to the datacenter that houses our hub and services. The massive influx of routes overloaded several routers, and the entire network had to be restarted segment by segment. They have assured us that they are taking extra measures to prevent anything like this from happening again.

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